DispatchOS brings your orders, riders, COD, merchants and fleet into one operational command centre. See every delivery. Track every rider. Reconcile every naira.
Your dispatchers shouldn't have to call riders for updates. Your finance team shouldn't have to chase COD records. Your merchants shouldn't have to ask where their orders are. Your managers shouldn't have to guess which riders are performing. DispatchOS puts the operation in one place.
Orders, riders and vehicles, tracked in one place. Dispatchers stop calling riders for status updates and merchants stop guessing where their delivery is.
60%+ of Nigerian deliveries are cash-on-delivery. COD, fees, settlements and disputes get a system record instead of a notebook or an Excel sheet.
Which rider is consistently late? Who under-collects COD? Who has the best ratings? Decisions get made on data instead of gut feel.
Six operational systems, working from one shared record.
Live fleet status, rider locations, delivery assignments and pending orders — all visible to the dispatcher without a single phone call.
Expected vs collected per delivery. Disputes flagged automatically on variance. Settlement records with a full audit trail.
A composite score updated after every settlement cycle — punctuality, success rate, COD reliability, customer satisfaction and attendance, blended into one number.
B2B clients get a scoped view of their own orders. Merchants can track, integrate and export without ever calling your dispatcher.
Four pricing strategies configurable per operator: flat rate, weight-based, distance-based, or zone-based. Configure your fee model once — DispatchOS calculates it on every delivery.
Vehicle registry, maintenance scheduling and attendance tracking, so bikes and vans don't quietly become operational problems.
Over 60% of Nigerian deliveries are paid in cash. Every rider is holding money that belongs to someone else — and COD reconciliation is one of the biggest sources of dispute and distrust between operators, riders and merchants. DispatchOS turns it into a system record instead of a WhatsApp argument.
Every naira collected by every rider. Accounted for.
Merchants get a scoped view of their own orders — nothing else on the board. Available as a white-label portal on the Fleet plan.
Track expected and collected cash on every delivery.
Give clients visibility without forcing them into complex software.
Configure fees by distance, weight, zone or fixed rate.
WAT-aware attendance, local currency, local delivery patterns and local business workflows.
DispatchOS is built first for independent Nigerian dispatch companies — the operators handling e-commerce, WhatsApp and Instagram merchants, pharmacies, retail, food, electronics and marketplace deliveries.
WhatsApp becomes hard to manage as a coordination tool.
Untracked cash collection turns into real losses.
Clients want to see status without calling your dispatcher.
The business has outgrown one owner's attention span.
Coordination across locations needs a shared system.
Performance data replaces guesswork.
Operators think in monthly cost, not per-transaction cost. We priced accordingly.
For growing dispatch teams. Core operations, no API.
Up to 500 deliveries/month
For busy dispatch operations. Analytics and fleet ops layered in.
Unlimited deliveries
For operators building a delivery network. Full API and white-label infrastructure.
Unlimited deliveries + API
No per-delivery fees. Scale your delivery volume without watching your software bill climb.